Terms and Conditions

kelmoi™ is owned and operated by Hangzhou Yizhihai Machinery Equipment Co., Ltd. | Legal Representative: Li Xiongfei.
Registered Address: Room 1416-2, Building 3, Oriental Times Center, Shangcheng District, Hangzhou City, Zhejiang Province | Email: service@kelmoi.com | Telephone: +86 13827160641.

Scope

These Terms and Conditions apply to customer interactions and orders made through the kelmoi™ online store.

Customers should review product descriptions, dimensions, materials, functions, compatibility details where applicable, included components, and relevant policies before submitting an order.

Product Presentation

We aim to present product photographs, specifications, descriptions, and other relevant information as accurately as reasonably possible.

Minor differences may occur because of display settings, photography, packaging revisions, or normal manufacturing variations.

Order Changes

If you need to request a change or cancellation, contact:

Email: service@kelmoi.com
Telephone: +86 13827160641

We will make reasonable efforts to assist, but changes or cancellation cannot be guaranteed once fulfillment or dispatch has started.

Shipping and Returns

Shipping is governed by our Shipping Policy. Eligible returns are governed by our Return Policy, including the applicable 30-calendar-day return period.

Original branding, photographs, written materials, graphics, and other protected website content may not be commercially reproduced without authorization where applicable.